Privacy Policy — 7p7774

1. Introduction

This Privacy Policy ("Policy") explains how 7p7774 ("we", "us", "our", "the Platform") collects, uses, stores, discloses, and protects personal data belonging to individuals ("you", "Player", "User") who access or register on the 7p7774 website at https://7p7774.app. This Policy forms part of, and should be read alongside, the 7p7774 Terms and Conditions.

7p7774 is committed to protecting the privacy and personal data of all players across Bangladesh — including those based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar — and operates in accordance with internationally recognised data protection principles.

By registering an account, depositing funds, or otherwise using any service offered by 7p7774, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

2. Data We Collect

7p7774 collects the following categories of personal data from players:

2.1 Identity Data

Full legal name, date of birth, nationality, gender, and government-issued identification document details (such as your National Identity Card number or passport number). This data is collected during account registration and identity verification (KYC) processes.

2.2 Contact Data

Email address, mobile phone number, and residential address including city and postal code. Contact data is used for account communication, transaction notifications, and support correspondence.

2.3 Financial Data

Payment method identifiers (such as bKash account numbers, Nagad account numbers, Rocket wallet references, Upay identifiers, and the last four digits of Visa or Mastercard cards). Full payment card numbers are never stored by 7p7774; card transactions are processed through certified payment gateways that handle raw card data under their own PCI-DSS compliant environments.

2.4 Transaction Data

Records of all deposits, withdrawals, bonus awards, wager activity, wins, losses, and account balance history. Transaction data is maintained for regulatory compliance, dispute resolution, and responsible gaming monitoring purposes.

2.5 Technical Data

IP address, browser type and version, operating system, device type, screen resolution, time zone setting, and session duration. Technical data is collected automatically when you access the 7p7774 platform.

2.6 Behavioural Data

In-platform activity data including pages visited, games played, betting patterns, session frequency, and feature usage. This data is used to improve platform functionality, personalise the user experience, and fulfil responsible gaming obligations.

2.7 Communications Data

Records of your correspondence with the 7p7774 support team, including live chat transcripts, email threads, and any feedback or complaint submissions.

3. How Data Is Collected

7p7774 collects your personal data through the following channels:

• Direct Submission: Information you provide when registering an account, completing identity verification, making a deposit or withdrawal, contacting support, or updating your profile settings.
• Automated Collection: Technical and behavioural data collected automatically through server logs, cookies, web beacons, and similar tracking technologies as you navigate and interact with the 7p7774 platform.
• Third-Party Sources: Identity verification and fraud prevention data received from KYC service providers and payment processors where necessary to confirm your identity and safeguard your account. 7p7774 only receives the minimum data required from these sources.
• Payment Providers: Confirmation data from mobile financial service providers (bKash, Nagad, Rocket, Upay) and card networks (Visa, Mastercard) confirming the status and ownership of payment instruments used on the platform.

4. Purposes of Processing

7p7774 processes your personal data for the following specific and legitimate purposes:

Purpose	Data Categories Used
Account registration and management	Identity, Contact
Identity verification and KYC compliance	Identity, Financial
Processing deposits and withdrawals	Financial, Transaction
Fraud prevention and security monitoring	Identity, Technical, Transaction, Behavioural
Responsible gaming monitoring and enforcement	Behavioural, Transaction
Customer support and dispute resolution	Identity, Contact, Communications, Transaction
Platform personalisation and improvement	Behavioural, Technical
Marketing communications (with consent)	Contact, Behavioural
Regulatory reporting and legal compliance	Identity, Financial, Transaction

7p7774 will not use your personal data for any purpose that is incompatible with those listed above without first obtaining your explicit consent or where otherwise required or permitted by applicable law.

5. Legal Basis for Processing

7p7774 processes your personal data on the following legal bases, depending on the purpose of processing:

• Contractual Necessity: Processing required to fulfil our contractual obligations to you as a registered player, including account management, payment processing, and service delivery.
• Legal Obligation: Processing required for 7p7774 to comply with applicable legal and regulatory requirements, including anti-money laundering (AML) obligations, KYC requirements, and responsible gaming regulations.
• Legitimate Interests: Processing carried out to pursue 7p7774's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights and freedoms.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, primarily for optional marketing communications. You may withdraw consent at any time without affecting the lawfulness of any processing carried out prior to withdrawal.

6. Data Sharing and Disclosure

6.1 Service Providers

7p7774 shares personal data with carefully selected third-party service providers who assist in delivering the platform's services. These include payment gateway operators (including mobile financial service processors for bKash, Nagad, Rocket, and Upay), identity verification and KYC providers, cloud hosting and infrastructure providers, fraud detection and cybersecurity partners, and customer support technology providers. All service providers are contractually bound to process your data solely on 7p7774's instruction and to maintain appropriate security standards.

6.2 Game Providers

Where you participate in games delivered by third-party studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — limited technical session data may be transmitted to those providers to facilitate gameplay. These providers operate under their own privacy and data security frameworks as licensed game studios.

6.3 Legal and Regulatory Disclosure

7p7774 may disclose your personal data to law enforcement agencies, regulatory bodies, or other competent authorities where required to do so by applicable law, court order, or legal process. 7p7774 will make reasonable efforts to notify you of such disclosures where permitted by law.

6.4 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of 7p7774's assets, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and the privacy terms applicable to your data following the transfer.

6.5 No Sale of Data

7p7774 does not sell, rent, trade, or otherwise commercially exploit your personal data to third parties for their own marketing or commercial purposes. This commitment is absolute and applies regardless of any aggregation or anonymisation of the data.

7. Data Retention

7p7774 retains personal data for as long as is necessary to fulfil the purposes described in this Policy, or as required by applicable law. The following general retention periods apply:

• Active Account Data: Retained for the duration of your account relationship with 7p7774 and for a period of up to five years following account closure, to meet regulatory record-keeping obligations.
• Transaction Records: Financial and transaction records are retained for a minimum of five years from the date of the transaction in line with standard financial record-keeping requirements.
• KYC and Identity Documents: Retained for the period of the account relationship plus a minimum of five years following account closure.
• Support Communications: Retained for up to three years from the date of the last communication, unless the communication relates to an unresolved dispute, in which case it is retained until the dispute is fully resolved.
• Marketing Data: Retained until you withdraw your consent to receive marketing communications, at which point it is deleted or anonymised promptly.
• Technical and Log Data: Retained for up to 12 months for security and fraud detection purposes, after which it is deleted or anonymised.

Where data is no longer required, 7p7774 ensures it is securely deleted or irreversibly anonymised so that it can no longer be attributed to any identifiable individual.

8. Data Security

7p7774 implements robust technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security framework includes:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• Bcrypt hashing with individual salts for all stored passwords — plaintext passwords are never stored.
• Strict internal access controls ensuring that only authorised personnel with a legitimate need can access personal data, subject to role-based permissions and audit logging.
• Regular penetration testing and vulnerability assessments conducted by qualified security professionals.
• Intrusion detection and prevention systems monitoring platform traffic in real time.
• Incident response procedures to contain, assess, and notify affected individuals in the event of a confirmed data breach, within the timeframes required by applicable law.

While 7p7774 takes all reasonable steps to protect your data, no internet-based service can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials. If you suspect that your account has been compromised, please contact [email protected] immediately.

9. Cookies and Tracking Technologies

9.1 What Are Cookies

Cookies are small text files placed on your device by a website when you visit it. 7p7774 uses cookies and similar technologies (including web beacons and local storage) to ensure the platform functions correctly, remember your preferences, analyse usage patterns, and detect fraudulent activity.

9.2 Types of Cookies Used

• Strictly Necessary Cookies: Essential for the platform to function. These enable core features such as session management, account login persistence, and transaction security. These cookies cannot be disabled without impairing platform functionality.
• Functional Cookies: Used to remember your preferences (such as language and display settings) to improve your experience on return visits.
• Analytical Cookies: Used to collect aggregated, anonymised data about how visitors use the platform. This helps 7p7774 understand which features are most valued and identify areas for improvement.
• Security Cookies: Used to detect and prevent fraudulent login attempts, account takeover activity, and bot-driven interactions.

9.3 Managing Cookies

You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the performance or availability of some platform features. Strictly necessary cookies required for platform security and session integrity cannot be disabled without logging out of your account.

10. Your Data Rights

As a player on 7p7774, you hold the following rights in respect of your personal data:

• Right of Access: You may request a copy of the personal data 7p7774 holds about you at any time. We will provide this in a structured, commonly used format.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update many data fields directly through your account profile settings.
• Right to Erasure: You may request that 7p7774 delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal obligations to retain certain records.
• Right to Restrict Processing: In certain circumstances, you may request that 7p7774 restrict the processing of your data while a complaint or accuracy dispute is being resolved.
• Right to Data Portability: You may request that your personal data be provided to you in a machine-readable format, or transmitted directly to another service provider where technically feasible.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to our demonstrating compelling legitimate grounds.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.

To exercise any of the above rights, please contact our support team at [email protected]. 7p7774 will acknowledge your request within five business days and aim to fulfil it within 30 calendar days. In complex cases, this period may be extended by a further 30 days, of which you will be notified.

11. Minors and Age Restriction

7p7774 is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. If you are under 18 years of age, you must not register an account, submit any personal data, or access any gaming service on 7p7774.

If 7p7774 becomes aware that personal data has been submitted by a person under the age of 18, that data will be deleted promptly and the associated account will be closed immediately. If you believe a minor has registered on 7p7774 using your details or otherwise, please notify us immediately at [email protected].

12. International Data Transfers

7p7774 operates as an international online gaming platform. Some of the service providers and game studio partners we work with may process your personal data in jurisdictions outside Bangladesh. Where personal data is transferred internationally, 7p7774 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections afforded within Bangladesh.

These safeguards include contractual data transfer agreements requiring the receiving party to apply data protection standards consistent with this Policy, and selection of service providers that maintain recognised international security certifications.

13. Changes to This Privacy Policy

7p7774 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or operational requirements. When material changes are made, registered players will be notified via email or through an in-platform notification prior to the change taking effect. The updated Policy will display the revised effective date at the top of this page.

Your continued use of the 7p7774 platform after the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you must discontinue use of the platform and close your account. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to 7p7774's handling of your personal data, please contact us through the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 inside your 7p7774 account dashboard
• Response Time: We aim to acknowledge all privacy-related enquiries within five business days and to resolve them within 30 calendar days.
• Support Hours: Around the clock, Bangladesh Standard Time (UTC+6)

Please include "Privacy Request" in the subject line of any email enquiry relating to your personal data rights. Our support team will direct your request to the appropriate data protection contact within 7p7774.